I’ve talked to homeowners in Medford who hired a guy from Craigslist or Facebook Marketplace to clean their windows — cheap, quick, no questions asked. And I’ve seen what can happen when it goes wrong. A cracked pane. A knocked-over decorative item inside the home. A slip and fall on the property. Without insurance, every one of those incidents becomes the homeowner’s legal and financial problem. This is why we take licensing and insurance seriously — and why you should too.

What Could Go Wrong — And Who Pays

Window cleaning involves ladders, water near electrical, equipment close to glass, and people working on your property. Here’s what can happen with an uninsured contractor:

Broken window: A standard double-pane window in Medford costs $200–$600 to replace. If your uninsured cleaner breaks one, they’ll often simply not answer their phone afterward. You pay. With us, it’s covered — every time.

Worker injury on your property: This is the big one. If an uninsured worker falls from a ladder on your property, your homeowner’s insurance is your first line of defense — but that can raise your rates, and coverage isn’t guaranteed for commercial work you hired out. Our general liability insurance and workers’ compensation protects you completely from this scenario.

Property damage: Water damage from improper pressure washing, siding damage from ladder placement, screen damage — all covered under our liability policy. Not covered if you hire someone without insurance.

What Oregon Law Requires

Oregon requires contractors performing certain work on homes to register with the Construction Contractors Board (CCB). Legitimate cleaning businesses operating in Oregon are registered business entities with the Oregon Secretary of State. We carry $2M general liability insurance and workers’ compensation coverage on all employees. Ask for our insurance certificate — we provide it with pleasure.

How to Verify a Window Cleaner’s Credentials

• Ask for a Certificate of Insurance (COI) naming your address as additional insured for the job date
• Search the Oregon Secretary of State business registry to verify they’re a registered entity
• Check the Oregon CCB database if they’re performing services that require CCB registration
• Look up their Google Business Profile — a legitimate local business has a verifiable address and real reviews
• Trust your gut: a company that pushes back on providing insurance documentation is a company to avoid