Terms of Service
Last Updated: August 28, 2026
By using the services of Window Cleaning Medford OR (“Company”), you agree to the following terms and conditions.
Services
We provide residential and commercial window cleaning services in Medford, OR and surrounding areas. All services are performed by trained professionals.
Scheduling & Cancellations
Please provide at least 24 hours notice for cancellations or rescheduling. We reserve the right to reschedule due to unsafe weather conditions.
Payment
Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, and major credit cards.
Satisfaction Guarantee
We stand behind our work. If you are not satisfied, please contact us within 24 hours and we will return to address any concerns at no additional charge.
Liability
We are fully insured. We are not responsible for pre-existing damage to windows, screens, or frames. We will note any pre-existing damage before beginning work.
Contact Us
Phone: (541) 541-4526 | windowcleaningmedford.com | Medford, OR
Service Agreements and Scheduling
All service appointments are confirmed via phone or email. Cancellations must be made at least 24 hours before the scheduled service time. Same-day cancellations may be subject to a cancellation fee of up to 25% of the quoted service price. We reserve the right to reschedule appointments due to unsafe weather conditions including high winds exceeding 25 mph, lightning, or temperatures below freezing that could affect service quality or technician safety.
Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing. We accept cash, check, and major credit cards. For commercial accounts with recurring service agreements, net-15 payment terms are available upon credit approval. Returned checks are subject to a $35 returned check fee. Accounts more than 30 days past due may be subject to a 1.5% monthly finance charge.
Liability Limitations
Window Cleaning Medford OR carries general liability insurance for property damage caused by our technicians during service. We are not responsible for pre-existing conditions including failed window seals, scratched or cracked glass, or damaged screens identified before service begins. Our maximum liability for any single service incident is limited to the cost of that service.
Contact Information
For questions about these Terms of Service, please contact us by phone at (541) 541-4526 or through the contact form on our website. Our business hours are Monday through Saturday, 8 AM to 6 PM Pacific Time. We aim to respond to all inquiries within one business day.